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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ricardo Perez

September 11, 2025

5  out of  5
rating by Ricardo Perez
"Imelda Márquez has consistently gone above and beyond to assist me with both my auto and homeowners insurance. She takes the time to find the best options and explains everything in great detail, making sure I understand all of my choices. Her help has been truly invaluable."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Nathina Rucker

September 11, 2025

5  out of  5
rating by Nathina Rucker
"Karina, was amazing with helping me understand the billing system. Her amazing customer service was top tier, and reassured my payment was satisfactory. I will recommend Karina for all your insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Beatriz Ayala

September 10, 2025

5  out of  5
rating by Beatriz Ayala
"Imelda es muy profesional y siempre está disponible para ayudar con mis preguntas de seguro de auto, casa y vida. Es la mejor agente y agencia en East Chicago."
We responded:
"Thank you for the review! Jesus “Chuy” Navarro State Farm"
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Jasmine Jeffries

September 9, 2025

5  out of  5
rating by Jasmine Jeffries
"Karina was AWESOME!! She helped me with information regarding life insurance, I had been undecided on a plan for myself & she was very thorough with explaining everything. Definitely recommend !"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Lauren Butler

September 9, 2025

5  out of  5
rating by Lauren Butler
"Karina was the best!! She was informative and very helpful!! Thank you!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ashanna Davenport

September 9, 2025

5  out of  5
rating by Ashanna Davenport
"Karina’s customer service was really good I was able to get everything insured"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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V G

September 8, 2025

5  out of  5
rating by V G
"Pamela was very helpful and informative!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lalo Castellanos

September 4, 2025

5  out of  5
rating by Lalo Castellanos
"Best insurance agent I ever had"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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karina martinez

September 3, 2025

5  out of  5
rating by karina martinez
"Was looking into life insurance and Imelda explained everything I needed to know and answered all of my questions. Im thankful for her knowledge and her customer service. Pam also did amazing with explaining a bill breakdown for me and did a great job guiding me with my claim! This team is awesome!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Truthfully Speaking

August 2, 2025

5  out of  5
rating by Truthfully Speaking
"I give this East Chicago location 5 stars Agent Francisco Rios was very helpful and accommodating with the service and type of Insurance I was looking for. It was quick efficient service proud to be apart of the State Farm Family."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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anna rios

July 22, 2025

5  out of  5
rating by anna rios
"Imelda is super friendly and has great customer service …always Is available for what I need"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Neftali Navarro

July 18, 2025

5  out of  5
rating by Neftali Navarro
"Francisco , was great. Thank you for help in switching to a new Insurance . Quote was great !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Shirley Payne

July 10, 2025

5  out of  5
rating by Shirley Payne
"The entire staff is very professional and very nice. I would especially like to acknowledge Rosemary A who is very proficient. I have being doing business with her for 20 years. Rosemary is the reason I signed with State Farm. Thank you State Farm."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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LaDonna Sanchez

July 10, 2025

5  out of  5
rating by LaDonna Sanchez
"Rosemary B. has been an AMAZING Agent that has gone out of her way for us. She is VERY informative and knowledgeable. If she doesn't know the answer, she will get it. She is definitely recommended if you want a great Agent. Thank you for all you do Rosemary."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Magali Pérez tovar

June 28, 2025

5  out of  5
rating by Magali Pérez tovar
"Exelente servicio"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lucy Martinez

June 4, 2025

5  out of  5
rating by Lucy Martinez
"Karina is the best agent. She’s always willing to help and answers all of our questions to the best of her knowledge."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amneet Cheema

June 4, 2025

5  out of  5
rating by Amneet Cheema
"Karina Martinez was very nice. I wish I can give more stars just for her!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Veronica Gomez

June 4, 2025

5  out of  5
rating by Veronica Gomez
"I had the best customer service when shopping for insurance Karina was very knowledgeable and helped us through the process."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kathya Gutierrez

June 4, 2025

5  out of  5
rating by Kathya Gutierrez
"Best insurance office in the game. Pamela & Irma are always so helpful & kind!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jason Vasquez

June 4, 2025

5  out of  5
rating by Jason Vasquez
"Pamela provided great customer service when I called in. Extremely friendly and professional."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Maritza Stefan

June 4, 2025

5  out of  5
rating by Maritza Stefan
"Pamela is the best!! Always great customer service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Deniese Miranda

June 4, 2025

5  out of  5
rating by Deniese Miranda
"Pamela is so nice and helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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miguel miranda

June 4, 2025

5  out of  5
rating by miguel miranda
"Good customer service , Pamela was very helpful!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Roy Olund

January 25, 2025

5  out of  5
rating by Roy Olund
"Imelda Marquez very helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jose Garcia

January 22, 2025

5  out of  5
rating by Jose Garcia
"Imelda is great and answers all your questions and responds to your emails quick. She clarifies everything for you to her knowledge"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"