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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Truthfully Speaking

August 2, 2025

5  out of  5
rating by Truthfully Speaking
"I give this East Chicago location 5 stars Agent Francisco Rios was very helpful and accommodating with the service and type of Insurance I was looking for. It was quick efficient service proud to be apart of the State Farm Family."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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anna rios

July 22, 2025

5  out of  5
rating by anna rios
"Imelda is super friendly and has great customer service …always Is available for what I need"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Neftali Navarro

July 18, 2025

5  out of  5
rating by Neftali Navarro
"Francisco , was great. Thank you for help in switching to a new Insurance . Quote was great !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Shirley Payne

July 10, 2025

5  out of  5
rating by Shirley Payne
"The entire staff is very professional and very nice. I would especially like to acknowledge Rosemary A who is very proficient. I have being doing business with her for 20 years. Rosemary is the reason I signed with State Farm. Thank you State Farm."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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LaDonna Sanchez

July 10, 2025

5  out of  5
rating by LaDonna Sanchez
"Rosemary B. has been an AMAZING Agent that has gone out of her way for us. She is VERY informative and knowledgeable. If she doesn't know the answer, she will get it. She is definitely recommended if you want a great Agent. Thank you for all you do Rosemary."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Magali Pérez tovar

June 28, 2025

5  out of  5
rating by Magali Pérez tovar
"Exelente servicio"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lauren Butler

June 5, 2025

5  out of  5
rating by Lauren Butler
"Food is 🔥🔥🔥…. Very nice, fast, and professional !! They keep getting all my money 🥴🤣"
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Lucy Martinez

June 4, 2025

5  out of  5
rating by Lucy Martinez
"Karina is the best agent. She’s always willing to help and answers all of our questions to the best of her knowledge."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amneet Cheema

June 4, 2025

5  out of  5
rating by Amneet Cheema
"Karina Martinez was very nice. I wish I can give more stars just for her!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Veronica Gomez

June 4, 2025

5  out of  5
rating by Veronica Gomez
"I had the best customer service when shopping for insurance Karina was very knowledgeable and helped us through the process."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kathya Gutierrez

June 4, 2025

5  out of  5
rating by Kathya Gutierrez
"Best insurance office in the game. Pamela & Irma are always so helpful & kind!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jason Vasquez

June 4, 2025

5  out of  5
rating by Jason Vasquez
"Pamela provided great customer service when I called in. Extremely friendly and professional."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Maritza Stefan

June 4, 2025

5  out of  5
rating by Maritza Stefan
"Pamela is the best!! Always great customer service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Deniese Miranda

June 4, 2025

5  out of  5
rating by Deniese Miranda
"Pamela is so nice and helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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miguel miranda

June 4, 2025

5  out of  5
rating by miguel miranda
"Good customer service , Pamela was very helpful!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Roy Olund

January 25, 2025

5  out of  5
rating by Roy Olund
"Imelda Marquez very helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jose Garcia

January 22, 2025

5  out of  5
rating by Jose Garcia
"Imelda is great and answers all your questions and responds to your emails quick. She clarifies everything for you to her knowledge"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Carlos Delgado

November 13, 2024

5  out of  5
rating by Carlos Delgado
"This place is great!!! I used to be with an agent in whiting and it was hard to get a hold of someone or to even get an email reply or even a call back I switch to this location and it was a great experience I got a quote added and explained it in a very detailed way and review my other policies and explained all to me I would recommend them to anyone ."
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Drecast

August 1, 2024

5  out of  5
rating by Drecast
"They were very professional and answered my questions quickly. They helped me complete an application quickly and efficiently."
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Leticia

April 25, 2024

5  out of  5
rating by Leticia
"Thank you Francisco for everything!"
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Delilah camacho lozano

February 13, 2024

5  out of  5
rating by Delilah camacho lozano
"I was referring to Imelda, she was very patient with me. Don’t be afraid to ask her questions. She was very professional and has good customer service, thank you !!"
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Catarino Flores

January 11, 2024

5  out of  5
rating by Catarino Flores
"Imelda Marquez helped me get car insurance ! Good speaker , handles business, helps solve the issue at hand , She is the best insurance agent I’ve come across! God bless Imelda Marquez."
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Juan Navarro

November 29, 2023

5  out of  5
rating by Juan Navarro
"Imelda Marques great costumer service well informative explained everything with exact detailed defenetly will recomend people to get ther auto insurence at this state farm location..."
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bere Mm

November 13, 2023

5  out of  5
rating by bere Mm
"Imelda is very professional and awesom person I will recommend to anyone the best of the best❤️😍"
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Moguls9 N

September 25, 2023

5  out of  5
rating by Moguls9 N
"Ask for Imelda Marquez she is the best! She’ll help you in the best possible way to get affordable full coverage insurance. THANK YOU AGAIN Imelda!"